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Upad dropped an absolute bombshell on the 11th October 2019!

Upad.co.uk, one of UK’s most popular and longest-serving online letting agents, officially pulled the plug on accepting “new business”.

No reason has been given for the closure, announced after a number of landlords took to social media last week to say they were struggling to get through to the company…

Tips for users who are currently registered with the site – you should read the FAQ they have released.

If you have a tenant referencing file open with Upad, you can contact LandlordforLegal.co.uk directly, they will be happy to assist.

The NLA have also provided a lot of help with FAQ’s:

Q: I have an ongoing tenancy administered by Upad. What will happen to my tenant’s deposit?

A: The deposit is protected by a government-approved tenancy deposit scheme (TDS). They have transferred all deposits held by them into TDS’ custodial scheme.

If you need further information about the deposit, you can access this via the TDS website by entering the tenancy details here https://www.tenancydepositscheme.com/is-my-deposit-protected.html

At the end of the tenancy, you will negotiate any deductions directly with your tenant and then give authority to the deposit scheme administrators for the deposit to be released, subject to the rules of the scheme.

For more info, please visit: https://landlords.org.uk/news-campaigns/news/upad-announces-closure